General
Return Locations
Portal
- How can I edit the styling of the portal?
- My floating header menu is blocking the top of my portal, how do I fix this?
- How can I change the font of my portal?
- How to change the colors of my return portal?
- How to add an FAQ or content to my portal?
- I want to change the wording on the portal, how can I do this?
Policies
- Return policy best practices: Automating them using rules
- How to connect Return Magic to my ShipHero inventory?
- What happens if a customer is outside of my return window?
- How can I tag my products for my tag rules or exclusions?
- How do discount rules work?
- How are my customers charged for the return fee?
Packages
Languages & Currencies
Emails
- How to customize the email templates?
- Can I edit the subject line of the emails?
- Why are the variables in my emails not populating?
- Can I change or remove the email address at the bottom of the emails?
- Can I edit the grey background of the emails?
- What are the variables I can use in my emails?