The search bar does not take any special characters, so please remove the "#" at the beginning of the number when searching for it. If your order numbers contain special characters, please replace them by AND. For example: "NORTHCO-1001" would be searched for using "NORTHCO AND 1001".
Using the search tab (far right of your dashboard), you can search by:
- Customer email: type in the email replacing the @ by AND. E.g.: to search for email@example.com, type in "support AND returnmagic.com".
- State: requested , approved , received , controlled , refunded , archived , and cancelled (for deleted and rejected returns)
- Order number
- Return number
- Tracking number