Why is Return Magic not loading?

The app sometimes has difficulty loading for the following reasons:

1. The app timed out! Just refresh the page
2. The date and time are not set to automatic on your computer. This will prevent the app from loading
3. You have installed an ad blocker which is preventing the app from loading. Most ad blockers allow you to effectively "whitelist" some URLs - please do so with Return Magic, we will not be spamming you :)
4. It's possible that the app will not load on older browsers, you may need to switch browsers or update the version you're using
5. Similarly to point 3 & 4, it's possible you are using an extension that is blocking Return Magic from loading
6. A pop-up blocker built into your browser is preventing the App from loading. This would appear in the browsers address bar and look something like this (example is Chrome): 

If this doesn't fix it, feel free to send us an email at support@returnmagic.com. We'll be happy to help!