Currently, we haven't developed features targeted to dropshipping, so we may not be able to support your return flow. If you would like us to add features to support drop shipping, please send us a message at firstname.lastname@example.org.
Here is what we currently support:
- You can create rules according to product tags
- You can send some returns to different addresses (e.g.: you can create a rule according to the tag "vendor1" and send those items to that specific vendor)
- One current limitation is if a customer returns two products from different vendors, only one rule can apply for a given return, so one product will not be returned at the correct address.
You can, however, limit the number of items a customer can return to one per request by adding an empty rule (select a priority 1) with the following condition: "Return - Item count" + "Greater Than" + "1".