Using EasyPost and ShipStation, you are able to generate prepaid return shipping labels (vs scan-based return labels with certain carriers with Shippo). This means you are charged for the label when it is created.
However, Return Magic automatically requests refunds for labels:
- After 30 days, to make sure all unused labels get refunded automatically to you.
- When the package is marked as received in Return Magic - we want to make sure your customer used your label to ship back the package, otherwise it'll be refunded to you.