How to setup my Shippo integration?

Section 1: Setup your Shippo account

This is optional. If you already have a Shippo account, skip to Section 2!

First, make sure Shippo supports the carrier you want to use to generate return labels. Also make sure the pricing works well for your business.

Step 1: Create your Shippo account

Click here to create your Shippo account. You can skip the connection to your store, Return Magic doesn't need that to create your return labels with Shippo.

Step 2: Add your carrier account

In your Shippo dashboard, click on Settings > Carriers.

This is optional, you can also use the carrier accounts Shippo comes installed with.

To add your own carrier account, click on "Add carrier account" and select from their list of available carriers.

Once your carrier accounts are all set, go to the next step!

Step 3: Add your billing information

Click on the Account > Billing section of your Shippo dashboard.
Add your credit card information:

Step 4: Setup your sender address

You will also have to set an address. Go to Account > Company in your Shippo dashboard:

Section 2: Connect Shippo to Return Magic

Step 1: Open Return Magic

Open Return Magic, and go to your integration settings. Click on "Activate" on the Shippo card. You will see some instructions.

Step 2: Copy your API keys from Shippo to Return Magic

In Shippo, in your Settings, under "API", you will be able to copy-paste your two API keys (Shippo calls them tokens) inside of Return Magic. Make sure to store these API keys in a safe place if ever you need to use them again. Once that is done, click on "Next".

You'll then be asked to select if you want Return Magic to select the cheapest label automatically, or if you want to set a default carrier.

If you are using Australia Post, it is important to activate Signature Confirmation or the integration will not work.

Once your settings are done, click on "Save" and you should now be connected to Shippo to automatically generate labels for your customers!