This error can most often take two forms:
-
SHIPMENT.POSTAGE.FAILURE: Unable to complete shipment purchase: Missing but required: customs contents type.
- SHIPMENT.CUSTOMS_INFO.REQUIRED: Unable to proceed, 'customs_info' is required for international shipments, shipments bound for US military bases, or US territories. Please see https://www.easypost.com/docs/api#customs for more information.
This happens if you are trying to generate an international label, or a label to a military base. We do not yet support automated international labels.
Note that we will support international labels though Shippo only (coming soon).
Comments
2 comments
Hi @clara,
That mean currently we can not create shipping label for international shipments?
Thanks
Hi Abhishek!
Unfortunately no we do not support international labels with EasyPost yet. This is actually a feature we're planning on releasing with Shippo. There's more about the different features of our integrations here, and if you have any questions feel free to follow up as a comment on this page or to write to us at support@returnmagic.com!
Have a great day :)
Please sign in to leave a comment.