Before going live: a checklist

Here is a list of things to look out for before going live with your portal:

☑️ Did you test your return portal with a test return?

☑️ Did you customize the colors of your portal? (optional)

☑️ Did you test at least one label? (if applicable)

☑️ Is your portal in the right language?

☑️ Is your return policy clear on your website page or on your new portal?

☑️ Have you automated your return policy?

☑️ Have you selected the return reasons that apply to you?

☑️ Have you customized the email templates that are sent out to update your customers? (optional)

☑️ Did you set the correct default warehouse address?

☑️ Did you take a look at your Package Settings? (if you are automatically sending return labels to your customers)